Station Location Service Hours


Mon- Fri
Kushiro JR Ticket Counter 10:00-18:00
Obihiro JR Ticket Counter 9:00–19:30
Asahikawa JR Ticket Counter 9:30-17:30
Sapporo JR Information Desk 8:30-19:00
New Chitose Airport JR Information Desk 8:30-19:00
Hakodate JR Ticket Counter for rail pass 10:00-18:00
Shin-Hakodate-Hokuto JR Ticket Counter 9:00-19:00
Aomori JR EAST Travel Service Center 10:00-17:00
Morioka JR EAST Travel Service Center 10:00-17:00
Akita JR EAST Travel Service Center 10:00-17:00
Sendai JR EAST Travel Service Center 10:00-17:00
Yamagata JR EAST Travel Service Center 10:00-17:00
Fukushima JR EAST Travel Service Center 10:00-17:00
Niigata JR EAST Travel Service Center 10:00-17:00
Nagano JR EAST Travel Service Center 10:00-17:00
Omiya JR EAST Travel Service Center 10:00-17:00
Narita Airport
Terminal 1
JR EAST Travel Service Center 10:00-17:00

Ticket Office 6:30-8:30, 19:00-21:45
Narita Airport
Terminal 2・3
JR EAST Travel Service Center 10:00-17:00

Ticket Office 6:30-8:30, 20:00-21:45
Kashiwa JR EAST Travel Service Center 10:00-17:00
Funabashi JR EAST Travel Service Center 10:00-17:00
Tokyo JAPAN RAIL CAFE 9:00-16:00

JR EAST Travel Service Center 10:00-17:00

JR-CENTRAL Ticket Office (Yaesu Central) 7:30-8:30
19:00-20:30

JR-CENTRAL Ticket Office (Yaesu North) 8:30-19:00

JR Tokai Tours Tokyo Office 9:00-19:00
Ueno JR EAST Travel Service Center 10:00-17:00
Shinjuku JR EAST Travel Service Center (New South Gate) 10:00-17:00

JR EAST Travel Service Center (East Gate) 10:00-17:00
Shibuya JR EAST Travel Service Center 10:00-17:00
Ikebukuro JR EAST Travel Service Center 10:00-17:00
Shinagawa JR-CENTRAL Ticket Office 9:00-19:00
Takanawa Gateway TAKANAWA GATEWAY Travel Service Center
Note: Credit card payments only
10:00-17:00
Haneda Airport Terminal 3 Station JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
10:00-17:00
Haneda Tourist Information Center at Haneda Airport Terminal 2 (Welcome Center) 6:00-22:00
Tachikawa JR EAST Travel Service Center 10:00-17:00
Kawasaki JR EAST Travel Service Center 10:00-17:00
Yokohama JR EAST Travel Service Center 10:00-17:00
Shin-Yokohama JR-CENTRAL Ticket Office 9:00-19:00

JR Tokai Tours Shin-Yokohama Office 10:00-18:00
Odawara JR-CENTRAL Ticket Office 9:00-19:00
Mishima Ticket Office (South) 8:00-20:30
Shizuoka Ticket Office 8:00-20:30
Hamamatsu Ticket Office 8:00-20:30
Nagoya JR Information Center
Note: Credit card payments only
10:00-19:00

Ticket Office 5:30-10:00,19:00-23:00

JR Tokai Tours Nagoya Office 8:00-20:00

JR Tokai Tours Nagoya Station Hirokoji Entrance Office 8:00-20:00
Central Japan
International
Airport ※
Central Japan Travel Center 9:00-19:00
Toyama Ticket Office (Central) 7:00-20:00
Kanazawa Ticket Office (Central) 7:00-20:00

Nippon Travel Agency TiS Kanazawa Branch 10:00-17:00 (Except Thursdays)
Kyoto Ticket Office (JR-WEST Central) 6:30-21:00

Ticket Office (JR-WEST Central)
※Available only at the overseas customer counter.
8:00-20:00

Ticket Office (JR-CENTRAL Hachijo Shinkansen) 8:30-21:00

Kyoto 8:00-19:00

Nippon Travel Agency TiS Kyoto Branch 9:00-17:00
Higashi-Maizuru Ticket Office 8:10-18:40
Shin-Osaka Travel Service Center SHIN-OSAKA 8:00-20:00

Ticket Office (JR-WEST East) 6:00-22:00

Ticket Office (JR-CENTRAL Central) 6:00-22:00

JR Tokai Tours Shin-Osaka Office 9:00-18:00
Osaka Ticket Office (Central) 6:00-22:00

Nippon Travel Agency TiS Osaka Branch (Travel Service Center OSAKA) 9:30-18:00
Kansai Airport Ticket Office 5:30-23:00
Nara Ticket Office 8:00-20:00
Sannomiya Ticket Office 6:00-22:00

Nippon Travel Agency TiS Sannomiya Branch 10:30-18:30
Okayama Ticket Office 8:00-20:00
Tottori Ticket Office 8:00-19:00
Yonago Ticket Office 7:00-19:30
Sakaiminato Ticket Office 9:00-11:00,12:00-16:50
Matsue Ticket Office 7:00-19:00
Hiroshima Ticket Office 5:30-22:00
Shin-Yamaguchi Ticket Office 6:00-20:00
Shimonoseki Ticket Office 7:00-11:00, 15:00-19:00
Takamatsu Travel Service Center
※During the weekdays, if TAKAMATSU ORNE is closed on a certain day, please come to the Takamatsu Station ticket office.
10:00-18:00
Matsuyama Travel Service Center
※On Sundays, please come to the Matsuyama Station ticket office.
10:00-18:00
Tokushima Travel Service Center
※On Sundays, please come to the Tokushima Station ticket office.
10:00-18:00
Kokura JR-KYUSHU Ticket Office 7:00-21:00
Hakata JR-KYUSHU Ticket Office 7:00-22:00
Saga Ticket Office 7:00-21:00
Nagasaki Ticket Office 7:00-21:00
Kumamoto Ticket Office 7:00-21:00
Oita Ticket Office 7:00-21:00
Miyazaki Ticket Office 7:00-21:00
Kagoshima-Chūō Ticket Office 7:00-21:00